Credit Card Activation

Activation steps for the newly issued card

In order to activate your newly released credit card and set up your PIN code, call Customer Communication Center toll-free telephone number 0800 80 1234 anytime between 09:00-22:00, reachable to all fixed-lines, or call + 40 21 200 94 94, a normal rate telephone number.

For Romanian, use the short number 1-1-1-1 or 2-1-1-1 for English and you can activate your credit card on the spot.

Activation steps for renewed card

In case your credit card has been replaced due to deterioration or expired, continue to use the same PIN code. Your credit card is already active, therefore you don’t need to call Customer Communication Center anymore. You only need to make a transaction that asks you to use the PIN code.