We are at your disposal to answer any questions you may have. Write to us using the contact form or at email@example.com and we will get back to you as soon as possible.
If you believe that someone has compromised the security of your personal data, please contact us as soon as possible on Customer Service
0800 80 1234 (free of charge from any landline) or
021 200 9494 (standard rate number)
available daily between 9:00 and 22:00.
by calling our call centre on
0800 80 1234 (free of charge from any landline) or 021 200 9494
(standard rate number), available daily between 9:00 and 22:00, to find out about Garanti BBVA products and services and also to send us your suggestions and questions.
For quicker access to the information you need, you can access one of the short query branches:
Card activation: 1 - 1 - 1 - 1;
Lost/stolen cards or suspicious transactions: 1 - 1 - 2;
Automatic robot query of the credit card information: 1 - 1 - 3;
Automatic robot query of the current account balance: 1 – 2 – 1.
If you have any suggestions or complaints, you can send us an e-mail to firstname.lastname@example.org or use the dedicated form.
For details on how to submit a written request/complaint, please see the attached document.
Garanti Bank S.A. Registered Office
Sos. Fabrica de Glucoză nr. 5, Business Center Novo Park 3 Building F, Et. 5 and 6, Sector 2, Bucharest
Trade Register number J40/4429/2009
Tax registration code RO 25394008
Registered in the Register of Credit Institutions under no. RB-PJR-40-066/17.08.2009
Registered in the Register of the Financial Supervisory Authority under no. PJR01INCR/400019/28.03.2019