Bucharest, July 26th, 2017 – Garanti Bank, one of the most dynamic banks on the local market, was awarded by the world-renowned magazine Global Finance as “Best Consumer Digital Bank” in Romania. The distinction was granted within the “2017 World’s Best Consumer Digital Banks in Central and Eastern Europe Competition”. Garanti Bank is the only bank in Romania to receive such an award.
The evaluation was carried out by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing, and Global Finance editorial team, based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.
“The relationship between clients and financial institutions has entered a new phase. Customers are looking for personalized experiences and most importantly to have immediate access to relevant information about different products and services with just a swipe from their mobile devices. Our efforts target responding to these precise technological needs. The award from Global Finance reiterates our long-term commitment to our clients and to the Romanian market”, stated Ufuk Tandogan, CEO Garanti Bank Romania.
Garanti Bank is constantly investing in innovation and in developing its digital channels. In 2016, the bank launched its mobile banking application, Mobile ME, available both on Android and on iOS. The number of clients using Mobile ME reached 17,5% out of all the bank’s users of Internet Banking in the first five months of this year. Mobile ME is an intuitive and close at hand Mobile Banking application, with the help o which clients can perform all basic banking operations. This year, Garanti Bank is working on bringing new services and facilities to Mobile ME and Garanti Online.
This is the 10th award Garanti Bank receives from Global Finance in the past nine years.
About Garanti Group Romania
Garanti Bank is part of the financial-banking group Garanti Romania, which brings together Garanti Leasing (the brand under which the company Motoractive IFN SA operates) and Garanti Consumer Finance (the brand under which Ralfi IFN operates).
Garanti Bank is held by Turkiye Garanti Bankasi AS (TGB), Turkey’s second largest private bank. TGB is a universal bank with leading presence in all business lines. The bank serves more than 14 million customers in corporate, commercial, SME, and consumer segments offering fully integrated financial services. The Spanish financial group Banco Bilbao Vizcaya Argentaria (BBVA) is the majority shareholder of TGB.
Garanti Bank Romania offers a series of quality products and services for all business segments: retail, SME and corporate. Present in Romania since 1998, the bank has developed a solid portfolio of clients and expanded its national presence through branches and alternative channels, reaching an extended branch and intelligent ATMs network that can be used by anyone, not just bank customers, for transactions with or without cards.
For more information, please visit www.garantibank.ro
About Garanti Group Romania
Global Finance, founded in 1987, has a circulation of 50,000 and readers in 193 countries. Global Finance’s audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Its website — GFmag.com — offers analysis and articles that are the heritage of 30 years of experience in international financial markets.
Global Finance is headquartered in New York, with offices around the world. Global Finance regularly selects the top performers among banks and other providers of financial services. These awards have become a trusted standard of excellence for the global financial community.