Confidentiality policy
As a requirement of modern banking approach, customer satisfaction and security oriented service philosophy and banking services, Garanti BBVA has adopted and is applying the following basic rules to ensure the confidentiality of all transactions performed by you and the privacy of all information given and disclosed by you through Garanti BBVA corporate web site and Garanti BBVA Online (hereafter to be collectively referred to as the “Web Site”):
- Information shall be entered into our Web Site only for product/service applications and for information updating purposes.
- For the sake of security of all information entered into our Web Site, all required actions and measures are taken so as to keep and maintain our Bank's system and internet infrastructure at the most reliable and safe level. The information entered by our customers into our Web Site for product/service applications and information updating purposes shall in no case be viewed or displayed by other internet users. Unauthorized access to the information shared by our customers with us is strictly restricted and limited for everyone, including the personnel of Garanti BBVA.
- Garanti BBVA will in no event share any of such information with any third person or entity without a prior consent of the relevant customer and unless required by laws.
- Garanti BBVA may disclose such information only within the frame of the relevant authorizations and subject to the applicable laws and regulations. If and when any of the regulatory bodies and/or legislative or executive authorities and bodies having jurisdiction on Garanti BBVA requests disclosure of customer data and information, Garanti BBVA will reveal and disclose such information only within and to the extent of the relevant authorizations and permitted by laws.
- Our Web Site gives links to other web sites. Our commitments given in our Confidentiality and Data Protection Policy are valid only for our own Web Site and do not cover such other web sites. Other web sites linked through our Web Site are subject to their own privacy and confidentiality rules and their own conditions of use. Accordingly, Garanti BBVA may in no event be held liable for use of information, ethical principles, confidentiality principles, characteristics and service quality of other web sites linked through our Web Site for advertisement, banner or content purposes or any other purposes, nor may Garanti BBVA be held liable for direct or indirect material and/or general damages or losses that may occur in or be caused by such other web sites.
- Garanti BBVA processes personal data based on the provisions of Regulation 2016/679 / EU on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
- In the case of its collaboration with other different entities or firms for outsourcing any support services, Garanti BBVA will ensure compliance of such other entities or firms with its confidentiality rules, conditions and provisions related with confidentiality and data protection of personal data.
- By completing and/or Terms and Conditions, will bring the Agreement expressly and unambiguously that your data with personal character to be processed and stored by Garanti Bank S.A. Garanti Bank S.A will maintain the confidentiality of such information, except for the information requested by the relevant regulatory authorities.
- By selecting the form, you acknowledge that you have read, understood and you are agree with the Terms and Conditions referred to in this site
- All information, materials and copyrights related to such information and materials arrangement in our Web Site belong solely to Garanti BBVA. Accordingly, our Bank reserves all of its copyrights, registered trademark, patent and other intellectual property rights on all of the information and materials contained in our Web Site, other than the materials owned by third parties.
- All required actions and measures are taken in order to ensure the confidentiality of all transactions and the privacy of all personal data and information of our customers so as to keep and maintain our Bank's system and internet infrastructure at the most reliable and safe level. Please do not hesitate to call our Bank if and when you wish to get additional information on any matters with regard thereto.
