In order to authorize online payments with any card issued by Garanti BBVA, you can choose one of the following methods to authorize the transactions:

  • Authorize by Touch ID and Face ID - will be available to clients who use iPhone devices with Touch ID (fingerprint) or Face ID (face recognition) and who have the Garanti BBVA Mobile Banking app;
  • Authorize with password and a unique verification code received by SMS - will be available to all clients.
    • The PASSWORD is the same a client uses for identification in connection to the Bank; this password is requested of clients for activating the card (setting the PIN for the card) or in other cases when a client calls Customer Communication Center for personalized information;
    • The unique verification code received by SMS will be sent on the phone declared by the client in connection to the Bank.

Very important!

Make sure you remember your password you defined in connection to the Bank. If you cannot remember this password, you will need to set a new one. This password is essential for your identification, so setting up a new one will require you to visit any Garanti BBVA agency Visa and Mastercard .